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Website Use
You are permitted to use the website for lawful purposes only and in a manner that does not violate the rights of others or restrict their use of the website. You may not use the website for any unlawful or fraudulent activity, or in any way that causes harm to the website or its users.
User Account
When creating an account on our website, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials, and any activity carried out through your account is your personal responsibility.
Products and Prices
We strive to provide accurate information about our products and their prices, but errors may occasionally occur. We reserve the right to correct any errors in pricing or information before or after an order is confirmed.
Payment and Orders
Orders must be paid for using the payment methods available on the website. We reserve the right to refuse or cancel any order if we suspect fraudulent activity or a violation of the terms.
Shipping and Delivery
We are committed to delivering orders on time whenever possible, but delays may occur beyond our control. We are not responsible for any delays resulting from force majeure or circumstances beyond our control.
Returns and Exchanges
Our return or exchange policy applies according to the terms stated on the "Return and Exchange Policy" page. Customers must review it before making a purchase.
Intellectual Property Rights
All content on this website, including text, images, logos, and symbols, is owned by Smile Heaven Glow and protected by copyright and trademark laws. Copying or using any content without prior written permission is prohibited.
Limitation of Liability
We are not responsible for any direct or indirect damages arising from the use of the website, services, or products. Your use of the website is at your own risk.
Amendments to the Terms
We reserve the right to amend these terms at any time without prior notice. Your continued use of the website after the amendments are published constitutes your agreement to them.
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Governing Law
These terms and conditions are governed by the laws of Egypt, and any dispute shall be resolved before the competent courts in Ismailia.
Contact Us
If you have any questions regarding these terms and conditions, you can contact us by email at: support@smileheavenglow.com